Some people are having problems using the Best Buy PC App. If you are thinking of pre-ordering the digital download of Guild Wars 2 from Best Buy – be careful!  It is very buggy.  My wife couldn’t use it on her computer, and then she couldn’t even uninstall it.  There are also no refunds on digital downloads.  Here’s the workaround test to make sure it will work before you buy it:

Step 1: Go to this link and download the app.

Step 2: Install the app.

Step 3: Log into the app.

Step 4: Log out of the app, and then close it down.

Step 5: Re-open the app, and log in.

If you’ve made it back in with no problem, you are ok to go ahead and pre-order.  If you get the bug where it asks you to repair each time, you’ll need to go to Add/Remove programs in the Control Panel on your computer.

START —> Control Panel

If it doesn’t show up there, you’ll need to download an uninstaller program.  This is the problem we had on my wife’s computer.  We used this uninstaller from CNET to get rid of it.  It’s free and easy to use.  You can try to repeat the whole install process, but we didn’t have any luck with that.

Everything worked fine on my computer luckily.  If you already took the plunge, you just need to get it installed on another computer.  You only need to get the keycode from it, so if you put it on a friend’s computer, log in with your info, you can just write down the code and you’re golden.

Good luck!


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