SWTOR: PSA on Weekly Warzone Pass Bug
SWTOR Weekly Warzone Passes Bugged
Recently I bought some weekly warzone passes off the GTM in Star Wars: The Old Republic. I got them at a good price, but noticed the passes were grayed out. Normally if a Cartel Market item is grayed out, it means your character has already unlocked the item. I had no active warzone pass though. When I tried to use one, it said I had already unlocked that item. I tried everything, but the warzone passes were still bugged. I wasn’t sure what to do, so I did a little searching and found that grayed out weekly warzone passes have to be replaced. This also goes for other items. As a Preferred account, I can’t post to the forums. Preferred accounts also cannot create a help ticket in game.
The first thing I did was have a subscriber friend put in a ticket for me. They told my friend to call technical support. I called technical support, and they told me to put in an email to email@example.com for help with my grayed out warzone passes. So I sent an email with:
- My Account Name/email
- Character the grayed out warzone passes were on
- Number of grayed out warzone passes
- Server my character was on
I got an email back, and my problem fixed, in 24 hours. I was surprised at how fast and easy it was. A CSR logged into my character, verified the problem, then fixed it. A friend even sent me a message asking if I was being hacked! As soon as he did, I got the email notice.
Moral of the story, if you have a problem with a Cartel Market item being grayed out, email technical support.